Refund policy

Return & Refund Policy

At kardia Nuts we are committed to delivering fresh and high-quality products to our customers. every order undergoes multiple quality checks before dispatch.

Due to the nature of food products, all sales are final.

We do not accept returns or exchanges once the product is sold and delivered.

Damaged or Opened Packages

We request customers to carefully inspect the package at the time of delivery.

Please do NOT accept the package if:

* The outer package is damaged
* The seal is broken
* The product appears tampered with
* The package is leaking or opened.

Our team performs final quality checks before shipping every order. However, in rare cases, damage may occur during transit due to courier handling.

If you receive a damaged package:

* Take clear photos/videos immediately
* Contact us within 24 hours of delivery
* Share your order number and proof

After verification, we may provide a replacement or suitable resolution at our discretion.

Non-Returnable Items

The following items are non-returnable:

* Opened food products
* Used products
* Products damaged after delivery
* Products accepted despite visible package damage

Refunds

Refunds will only be processed in cases approved by our support team after verification.

Approved refunds (if applicable) will be processed to the original payment method within 5–7 business days.